20200206 S3 Kristen Kolfox Profile BB 0018
Kristen Kolfox stands in the customer service desk at the CrossIron Mills Toys R Us in Calgary on Thursday, Feb. 6, 2020. Kolfox has been a customer service associate at the company for over five years, and she said the skills she has gained there will be valuable in her future career. (Photo by Brennan Black/The Press)
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